bajjie Terms & Conditions

1 General Terms & Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and bajjie ("the Platform", "we", "us", "our") governing your access to and use of the bajjie website located at bajjie.net and all associated services, including but not limited to sports betting, live casino, slot games, card games, and any promotional or loyalty programmes offered through the Platform.

By completing the registration process, accessing your bajjie account, placing a bet, or making a deposit, you confirm that you have read these Terms in their entirety, that you understand their contents, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must not use the bajjie Platform.

bajjie reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. The most current version of the Terms will always be available on this page. It is your responsibility to review the Terms periodically. Your continued use of the Platform following the publication of any changes constitutes your acceptance of those changes.

1.1 Scope of Services

bajjie provides an online entertainment platform offering sports betting (with particular coverage of cricket including BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches), live casino games, slot games, card games including Pool Rummy and Teen Patti, and Vivo Live dealer tables. The Platform is made available for entertainment purposes only. bajjie does not guarantee any return on bets placed. Gambling involves financial risk and players should only wager amounts they can afford to lose.

1.2 Platform Availability

bajjie operates on a best-effort basis and aims to maintain 99.9% uptime. However, the Platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, third-party service outages, or circumstances beyond our reasonable control. bajjie accepts no liability for losses arising from Platform unavailability where such unavailability is not caused by our wilful misconduct.

2 Age Restriction & Eligibility

To be eligible to register and use bajjie, you must satisfy all of the following criteria at the time of registration and at all times during your use of the Platform:

• You are at least 18 years of age.
• You are accessing the Platform from a jurisdiction where online betting is not expressly prohibited for you personally.
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You have not previously been excluded from bajjie or had a bajjie account closed for a breach of these Terms.
• You are not a current employee, contractor, or immediate family member of a bajjie employee or contractor in a role that could create a conflict of interest.

2.1 Age Verification (KYC)

bajjie conducts Know Your Customer (KYC) verification for all accounts. During this process, you may be required to provide one or more of the following documents: a government-issued national identity card (NID), a valid passport, or a driving licence. Documents must be clear, legible, and unexpired. bajjie may place a temporary restriction on withdrawals pending completion of the KYC process. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension.

2.2 Parental Controls

If you are a parent or guardian and are concerned that a minor in your household may be accessing online gambling services, we strongly recommend the use of third-party parental control software and internet filtering tools. bajjie supports responsible access to digital platforms and encourages parents to monitor the online activities of minors in their care.

3 Account Registration & Verification

To access betting and gaming features on bajjie, you must register a personal account. The registration process requires you to provide accurate, complete, and truthful information. bajjie reserves the right to verify all information provided and to request supporting documentation at any time.

3.1 Single Account Policy

Each individual may hold only one active bajjie account. Opening multiple accounts — whether under the same identity or different identities — is strictly prohibited. Where duplicate accounts are detected, bajjie will close all but the most recently created account, and any bonus funds or winnings derived from the duplicate accounts may be voided without notice.

3.2 Account Credentials

You are solely responsible for maintaining the security and confidentiality of your username and password. You must not share your login credentials with any third party. bajjie will never contact you to request your password. Any activity conducted on your account using valid login credentials is your responsibility, unless you have notified bajjie of unauthorised access in a timely manner.

3.3 Account Information Updates

If your personal information changes after registration — including your phone number, email address, or linked payment method — you must update your account details promptly by contacting bajjie support at [email protected]. Maintaining accurate account information is a condition of continued account access.

4 Deposits, Withdrawals & Payments

All financial transactions on bajjie are processed in Bangladeshi Taka (৳). bajjie does not accept transactions in foreign currencies. The Platform supports a range of local payment methods designed specifically for players in Bangladesh.

4.1 Accepted Payment Methods

bajjie currently accepts the following deposit and withdrawal methods:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International Cards: Visa, Mastercard (subject to issuing bank approval)

Minimum and maximum transaction limits apply per payment method and may be updated from time to time. Current limits are displayed within your bajjie account dashboard at the time of the transaction.

4.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, or Upay are credited to your bajjie wallet within seconds under normal operating conditions. Bank transfer deposits may take up to 24 hours to be processed and credited depending on the processing times of the originating bank. bajjie does not charge any fees for standard deposits; however, your payment provider may apply their own transaction charges.

4.3 Withdrawal Processing

Withdrawal requests from verified accounts to bKash or Nagad are typically processed within 10 minutes. Bank transfer withdrawals may take up to 3 business days. Withdrawals can only be made to a payment method that has been used to fund the account (matching withdrawal policy) unless prior approval has been granted by bajjie's finance team. bajjie reserves the right to carry out additional identity verification checks before processing any withdrawal.

4.4 Declined Transactions

In certain circumstances, bajjie may decline to process a deposit or withdrawal. Reasons may include incomplete KYC, suspected fraudulent activity, technical issues with the payment provider, or regulatory compliance requirements. In all such cases, bajjie will endeavour to notify you via your registered email address and provide guidance on the next steps.

5 Bonuses & Promotions

bajjie offers a range of promotional incentives to both new and existing players. All bonuses and promotions are subject to the specific terms stated in the relevant promotion page, as well as these general Terms & Conditions. In the event of a conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail for that promotion only.

5.1 Wagering Requirements

Unless explicitly stated otherwise in writing, all bonus funds credited to your account are subject to wagering requirements. This means the bonus amount (and in some cases the deposit amount plus the bonus amount) must be wagered a specified number of times before any associated winnings become eligible for withdrawal. Wagering requirements vary by promotion and are always disclosed upfront on the promotion page.

5.2 Bonus Expiry

All bonuses carry an expiry date. If the wagering requirements are not completed within the stated timeframe, the bonus and any associated winnings will be forfeited automatically. bajjie will not reinstate expired bonuses under any circumstances.

5.3 Bonus Abuse

bajjie employs automated and manual systems to detect bonus abuse, including but not limited to: claiming multiple bonuses under separate accounts, placing offsetting bets to meet wagering requirements with minimal risk, or any other strategy designed to exploit promotional offers rather than engage with the Platform for genuine entertainment purposes. Where bonus abuse is detected, bajjie reserves the right to void the bonus, cancel associated winnings, and close the account.

5.4 Promotional Changes

bajjie reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Changes will be communicated via the promotions page on the Platform. Players who have already opted into an active promotion at the time of the change will be notified of any material alterations to the terms of that specific promotion.

6 Betting Rules & Game Conduct

bajjie offers a wide range of sports betting markets and casino game formats. The following general rules apply to all betting activity on the Platform. Specific rules for individual sports, markets, and game types are published in the relevant sections of the Platform and are incorporated by reference into these Terms.

6.1 Bet Acceptance

All bets are subject to acceptance by bajjie. A bet is not confirmed until you receive an on-screen confirmation and the amount has been deducted from your account balance. bajjie reserves the right to decline, limit, or void any bet at its sole discretion, including in cases of obvious pricing errors, technical malfunctions, or irregular betting patterns.

6.2 Pricing Errors

In the event that a market is published with an obviously incorrect price due to a technical or human error, bajjie reserves the right to void all bets placed at that price and to settle any such bets at the correct price, or to cancel and refund them entirely. "Obviously incorrect" shall mean a price that is materially inconsistent with the prevailing market price available from other reputable sources at the time the bet was placed.

6.3 In-Play Betting

In-play (live) betting markets are subject to rapid price movements. bajjie's live betting platform uses real-time data feeds to update prices. There may be a brief delay between an in-play event occurring and the market being suspended. Bets accepted during this delay period may be voided at bajjie's discretion if the outcome was already determined at the time of bet placement.

6.4 Casino Game Rules

All casino games offered on bajjie — including live dealer games from Evolution Gaming and Ezugi, slot titles from Pragmatic Play, NetEnt, and Microgaming, and card game rooms for Pool Rummy and Teen Patti — are governed by the rules of the respective game as published by the game provider. bajjie is not responsible for errors arising from the game provider's software, but will work with the provider to resolve disputes in good faith.

7 User Obligations & Prohibited Activity

By using the bajjie Platform, you agree to conduct yourself in a lawful, honest, and respectful manner at all times. The following activities are strictly prohibited and may result in immediate account suspension, balance forfeiture, and reporting to relevant authorities where legally required.

7.1 Prohibited Activities

• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using the Platform if you are under 18 years of age or are accessing from a jurisdiction that prohibits you from doing so.
• Holding more than one bajjie account simultaneously or registering under a false identity.
• Using automated bots, scripts, macros, or any software designed to gain an unfair advantage in any game or betting market.
• Engaging in collusion with other players in card games, live casino games, or any other multiplayer format.
• Attempting to exploit software bugs, glitches, or pricing errors for financial gain.
• Using the bajjie Platform for money laundering, terrorist financing, or any other unlawful financial activity.
• Sharing, selling, or transferring your bajjie account to another individual for any reason.
• Using payment methods or bank accounts that do not belong to you, or that you are not authorised to use.
• Making chargebacks or payment disputes in bad faith after legitimately placing bets with deposited funds.

7.2 Responsible Communication

Players interacting with bajjie's customer support team must do so in a respectful manner. Abusive, threatening, or harassing behaviour directed at bajjie support staff will result in account suspension. bajjie's support team is here to help and will always endeavour to resolve your queries promptly and fairly.

8 Account Suspension & Closure

bajjie reserves the right to suspend, restrict, or permanently close any player account at any time, for any of the reasons set out in these Terms or for any other reason at our reasonable discretion. Where possible, bajjie will provide notice and an explanation prior to taking such action, except where doing so would compromise an ongoing investigation or prejudice bajjie's legal interests.

8.1 Voluntary Account Closure

You may request the closure of your bajjie account at any time by contacting our support team at [email protected]. Prior to closure, you must withdraw any remaining balance in your wallet. bajjie will process voluntary closure requests within 5 business days. Please note that if you have opted into a self-exclusion programme, a cooling-off period may apply before the account can be fully closed and the self-exclusion lifted.

8.2 Closure for Breach of Terms

If your account is closed by bajjie due to a confirmed breach of these Terms — including fraud, money laundering, bonus abuse, or use by a minor — any balance remaining in the account may be forfeited without recourse. bajjie will maintain records of the closure and the grounds for it in accordance with our data retention policy.

8.3 Dormant Accounts

An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. bajjie will attempt to contact you via your registered email address before applying a monthly administrative fee to dormant accounts. If the account balance reaches zero, the account may be closed. Players can reactivate a dormant account at any time by logging in and completing any required re-verification.

8.4 Self-Exclusion

Players who feel that their gambling activity is becoming problematic can request self-exclusion from bajjie at any time. Self-exclusion suspends your account for a minimum period of 30 days, up to a maximum of 5 years or permanently. During a self-exclusion period, you will not be able to access your account, place bets, or receive promotional communications from bajjie. Self-exclusion requests should be made by contacting [email protected] with the subject line "Self-Exclusion Request". For more information, please read our full Responsible Gaming policy.